Cancellation notice of three weeks is required for a full refund. Cancellations with less than three weeks’ notice are non-refundable but may be rescheduled for a visit within a 12-month period. There is no fee for rescheduling as long as the class or visit is rescheduled within one week of the cancellation date and the visit is completed within the 12 months of the originally scheduled date.
Changes to the number of attendees must be made three days prior to the program or visit to receive a refund.
No refunds will be issued the day of the visit, and no refunds will be issued for amounts of $10.00 or less.
